Free Shipping This Week ( LIMITED OFFER )
Free Shipping This Week ( LIMITED OFFER )

FAQs

SHOPPING INFORMATION

HOW MUCH DOES SHIPPING COST?

Shippings on all of the Aquasana / Austin Springs products are free of charge.

HOW LONG WILL IT TAKE TO GET MY PACKAGE?

After processing and leaving the warehouse, items usually take between 3 to 5 business days to arrive at their destination. 

DO YOU SHIP INTERNATIONALLY?

No, we do not ship Aquasana / Austin Springs products worldwide.

WHAT SHIPPING METHODS ARE AVAILABLE?

We only use standard shipping method for these heavy items. 

PAYMENT INFORMATION

WHAT PAYMENT METHODS ARE ACCEPTED?

We accept PayPal and options to pay with debit or credit cards.

IS BUYING ON-LINE SAFE?

Before you type your card details into a website, ensure that the site is secure. Look out for a small padlock symbol in the address bar (or elsewhere in your browser window) and a web address beginning with https:// (the s stands for 'secure').

Orders and Returns

HOW DO I PLACE AN ORDER?

Its very simple, browse our website for the products. Add the items to the cart and follow the steps at the checkout.

WHO SHOULD I TO CONTACT IF I HAVE ANY QUERIES?

We are here to help!! Please use Contact Us Page.
Or, Email us at: info@altaistore.com. Please allow up to 24 hours for response.

HOW DO I TRACK MY ORDER?

We will send you the tracking number of the items you ordered.